OTA

The Digital Revolution

We live in an interesting world. Hotels build the most stunning buildings, no expense spared on bathtubs, chandeliers and an opening bash to rival a Beckham marriage, or child. It’s what hoteliers do next that continuously amazes us. Some, not all, then give up over 80% of their room stock, or inventory, to a third […]

The Digital Revolution Read More »

The OTA Sandwich

Contributor/ The Vulture There are a lot of reasons why people won’t stay at your hotel twice. The receptionist who raises an eyebrow at the red eyes of the guest off the redeye. The bar staff who chat to each other instead of taking orders. The room service club sandwich which takes an hour to

The OTA Sandwich Read More »

The Vulture

A darkened corner of a hotel bar. A shiny shoe-tip poking out. A nod when a fresh gin is delivered. This is The Vulture, the anonymous hotel industry insider. Prepared to talk to anyone who can lead them to the essence of hotels, The Vulture is there when you least expect it, and still there

The Vulture Read More »